Refund policy

• Eligibility for Returns:
  • Damaged or defective products must be reported within 48 hours of receiving the product.
  • Products must remain unopened, sealed, and in their original condition.
  • Returns due to subjective reasons such as change of mind, dislike of product taste or smell are strictly non-refundable and non-returnable.
• Process for Returns:
  • Customers must provide clear photographic evidence of damage or defects.
  • Returns requests to be sent to info@mygreenaura.com for approval.
  • Return shipping costs are initially borne by the customer, refunded upon verification of genuine claims.
• Refund Process:
  • Refunds will be processed within 10-15 business days after product inspection and approval.
  • Refunds will be issued to the original payment method only.